Lifetime limited warranty
Last updated November 1, 2026
What’s covered
For as long as you own it, if your Strive Block stops working in normal use (the iPhone can’t read it, the magnet comes loose, or the shell cracks), Strive will replace it free, shipping included. This warranty is from Strive to the original buyer and to anyone they give the Block to.
What isn’t
- A lost or stolen Block
- Damage on purpose, from heat (a hot car, a dishwasher) or from trying to open it
- Normal wear that doesn’t stop it working, like scuffs
- Phones that can’t read NFC tags
How to claim
Contact us with your order link (or the email you ordered with) and a short description. We may ask for a photo. We ship the replacement within 3 business days. You don’t need to send the old one back unless we ask.
What we’ll do
We replace the Block. If we can no longer make that Block, we’ll send the closest one we make, or refund what you paid for it. Replacing a Block doesn’t change the year of Strive on your account.
Your legal rights
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. It doesn’t limit any implied warranty that applies under your state’s law.